proximity sensor not working

If debris or dust enter the holes, sensors stop working. Little issues like this just really bug me. Now you know that sensor is good, so if you have an issue with the proximity sensor going forward you know it is the screen. Models A1661, A1784, and A1785. Working: An Inductive Proximity Sensor consists of an oscillator, a ferrite core with coil, a detector circuit, an output circuit, housing, and a cable or connector. Re-seat the cable and still unresponsive. If the screen you took off is working, check the proximity on that one. The First thing to do is to Test if the Proximity Sensor if Not Faulty and is in Working Condition. For some, the screen would not go black when talking on the phone, and some users even mistakenly hang up their bosses' calls. If the proximity sensors work then the case is to blame. Surely, this relates to poor manufacturing! Ask the technician to check the Sensor Connector to the Main Logic Board and also Check if some Glue or Tape or Paint is Blocking the Sensor. PCBA Tools & Equipment. Neal Thomas. After installing the screen, proximity is not working. Kindly check for the latest update on your phone by going to Settings >> System >> System Update >> Online update. Here I will Discuss Problems you can Face if the Proximity Sensor of … It occurs when Motion sensor is not working. Check if the sensor is now working properly or move to the next step. Santosh possesses vast experience in the field of If you are facing the problem, don’t worry I am going to share with you the easiest way to fix the proximity sensor on your device. Also, there are plenty of screen protectors available, you could always try another brand. Aziz Esmail. its screen off during the call. Your phone is still showing a black screen even after finishing your conversation, Went back and re-seated everything and at that point I just wanted to run and hide. Issue : Some phones come with a protection film on the screen but some do not have it. The coil in conjunction with ferrite core induces a electromagnetic field. I don't want to order full display replacement pre-assembled one. The one you had must not have had the hole cut out correctly around the notch & proximity sensor. Turn the iPhone On/Off. I think I have finally figured this out. 100% Solution to Fix Proximity Sensor not Working in any Android Smartphone or iPhone. Accessibility. I've tried to turn it off and on again, and problem still exist. So if you are facing issues with the display staying on during a call, it is probably the proximity sensor not working properly. new google.translate.TranslateElement({ So here it is, super simple. The proximity sensor works again! Learn Why your Smartphone Hangs and How to Stop Phone from Hanging. I say that to address that I am experienced in fixing all models of iPhones and have not had this issue with any iPhone 7 or 7 Plus. It seems like it is a common problem. done deal, it's logical. I am having the exact same issue and it is so frustrating I can't fix it, What holes do you remove ?? 2014 PP. Home » Software Solution » Proximity Sensor Not Working – Problem and Solution to Fix, by Santosh Das | Last Updated On December 25, 2019. Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. Last Update date : Oct 29. Make sure the pins have not backed out of the connector. Something on the board must burn out. @azizrepairs. Family Hub: Proximity sensor not Working. I've tried every possible solution I can think of. I tried all the things I found on this site and others and nothing worked. function googleTranslateElementInit() { My mistake was I wasn't heating the prox hot enough. So I dont know maybe it is a bug or Im lucky, So you steal a customer's shield plate because "the screws are tiny"? This is not clear whether it is a hardware or a software problem or might be due to improper configuration of Proximity Sensor. I simply scratched the paint off the cirle where the proximity sensor goes, it has two little holes that look like eyelets, well I scratched all right off, put it back in and voila! However, after updating to ios 11.3, irrespecive of whether i get a phone or not, proximity sensor is ON always. Neal Thomas I am thinking of switching vendors but the one I use can get me parts delivered next day and has great prices. Although everything work properly on old display, after replacement in most of the times proximity sensor is not working. Thank you so much. PS: This is How I reached the “Kernel Version” Option in my Redmi Note 5Pro. This signal is used to drive the coil. After watching many youtube vids and reading alot of android websites it dawned on me to look at my old phone and see if I missed something and sure enough I did. A force or soft reset seemed to fix it. Proximity sensor during call" feature. In case of Android, do following to Test the Proximity Sensor: Go To => Settings => About Phone => All Specs => Kernel Version. Learn how to FIX Bluetooth Connected but no Sound in Earbuds. S20 FE Proximity Sensor NOT WORKING 10-23-2020 06:53 PM The primary function of a cell phone is to TALK ON THE PHONE. 07/13/2017 by Aziz Esmail I've seen the color change a couple times. please help. I had the same issues after replacing a screen I could not figure out what was the problem but there is a detail I change to make it work again, I have added back the steel shield the one that come with 3 screws that Im not use to put back especially with iPhone they make those screw so tiny. type in *#0*# to open up the test panel and choose Sensor and let the test run. }. There are many reasons for Proximity Sensor not working on Xiaomi Redmi Mobiles. One of those time being when I was a noobie and held the proximity over the heat gun just a little bit too long. I've been trawling through the forums for a couple days now to see if anyone has come up with a solution to, or a reason why Samsung doesn't leave the proximity sensor on while the always on display is active anymore (since the Note S10). Turn the phone Off and use a set of button presses to enter into the phones file system and clear the phone system cache. To perform a hard reset: Press and hold the Power button and the Home button at the same time Hold the buttons for at least 10 seconds or until the Apple logo shows up To do so, remove the case and the screen protector. WTF, 07/13/2017 by Therefore, the proximity sensor is not working. I realized a little earlier I can special order a bunch of cables through one of our vendors. As the frustration builds, I think maybe there's something wrong with the alignment of the proximity sensor and the small hole on the back of the bezel. There is a sensor called Proximity sensor comprised of an infrared LED and an IR light detector in every smartphones. Your iPhone screen is not shutting off when you hold your phone up to your ear during a call. I had an old work phone for 3 years with a Gorilla Glass screen and never had one scratch. I have no idea what about the screen causes that issue, but I've even taken the screen that the prox wouldn't work with and put it on another phone and it worked just fine. and i have real me 3 pro phone. Make sure that the connectors and pins for the proximity sensors are not contaminated. @mano775. 08/19/2018 by Is there a way you can show us . A proximity sensor detects how close the phone is to an outside object, such as your ear. I know Gorilla Glass does scratch, but not easily. Proximity sensor not working While calling screen doesn’t switch off when near hear. First repair was a complete success. Update your phone ; On the other hand, a system bug lying around the system from the last system update might cause the proximity sensor not to work. To test the feature, place your palm or any object over the proximity sensor. Billy Seese (Cognitive). }, 'google_translate_element'); I'm experienced in iPhone repair,I put everything in right place and I try to don't touch FCAM and sensors as possible but this issue happen again. © 2021 iFixit — Licensed under Creative Commons — Privacy — This is really a more brutal version of the first solution. UPDATE: I tried a new screen and it worked! Thanks! Some users said this solution can be quite handy when iPhone proximity sensor not working. This is Not a Very Serious Problem and Most People can Fix it themselves (DIY). screen options do not get touched by your face e.g. Tap 5 Times on the “Kernel Version” Option. Proximity Sensor Test in Android Mobile Phone, If you have not done any Screen Replacement and still facing the Problem then the Simplest Solution is to Perform a Soft Reset. Proximity sensor should ideally work when we answer phones.. when we pick up the phone and talk, the screen would sleep. Has anyone else been experiencing this? But in Case if the Problem is Not Solved then. The proximity sensor is too sensitive. If that adhesive isn't hot enough, when you try to lift up the proximity it may possibly cause a bend on the flex cable, which can cause the proximity sensor to lose its connection with the flex cable that the ambient light sensor and front camera are also connect too. These solutions apply to all Models of the iPhone and All Brands of Android Smartphone including – Samsung, Realme, Oppo, Huawei, Xiaomi / Redmi, LG, Motorola, Mobicel, Lenovo, Nokia etc. One of the first things you should do to bring the Proximity Sensor into effect is to clean the display with a soft cloth. Replacing the proximity will be the easy fix, but small things like this bug the mess out of me. I did notice that the proximity sensor was more of a tanish tent, instead of a pinkish/purple tent. I'm the lead device repair technician at my local batteries plus bulbs. If the Problem is Still Not Solved then Flash the Software. Perform “Proximity Sensor Test“. Soft Reboot the phone by turning it Off and On. StevenSeagal, I tried the black sharpie fix and when that didn't solve it, a soft reset did. In case of Apple iPhone, Use the in-built Feature called ‘Diagnostics and Usage’ to Test All the Software and Hardware of your iPhone. Otherwise either Update of Flash the Software and Check. On the passenger door the proximity sensor stopped working. Okay lets hear some ideas. Very frustrating! Proximity sensor not working in Redmi Note 8 Pro. So I transfer only the proximity/camera/ambient light sensor cable to the screen, ensure that each cable is properly seated and the issue is still present. It’s to ensure that dust or small particles will no longer block the sensor. I think there is issue in proximity sensor, it just doesn’t keep the phone’s screen off while on call. As I mentioned above that Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. I'm just glad none of my other techs got this phone to work on. Another solution to fix proximity sensor not working during call is a Factory Data Reset. Also yeah, $40 sucks, but it's a small price against someone who demands you buy them a whole new phone. iPhone factory reset is a little … It's the holes of the proximity sensor's socket that are not centered. But it seems to function in the same way it used to. Do this first with every IPhone 7? I’ve had 2 iphone 7 plus come in this week with front proximity sensor issues. Tags: note 8 proximity sensor not workingoppo f11 pro proximity sensor not workingproximity sensor not workingproximity sensor not working after screen replacementrealme 2 pro proximity sensor not workingrealme 2 proximity sensor not workingrealme 3 pro proximity sensor not workingsamsung proximity sensor not workingsamsung s8 proximity sensor not working. Aziz Esmail. You have to remove the two holes that are painted on the back of the glass, right in the socket where the proximity sensor is placed. Maybe that's the issue. As Amber said it is usually the screens, not the sensor. I am after going through 3 screens to get one that worked. If you turn your phone at a small angle, you can see this and other sensors. Thank you! 08/15/2018 by The problem is not that the screen is "somehow" rendering the proximity sensor useless, the problem is that, if you look closely enough, you will see that the transparent holes on the screen that the proximity sensor use are not "centered" in the socket. pageLanguage: 'en' Thanks! I am so happy I found this thread. I know the sensor has been moved behind the screen. S20 FE Proximity Sensor NOT WORKING 10-23-2020 06:53 PM The primary function of a cell phone is to TALK ON THE PHONE. The iPhone 7 proximity sensors are adhesived down pretty well. Thanks StevenSeagal:))). If you mask the whole again with a black marker pen it will be dark again and completely solved. All Rights Reserved. The reason iPhone proximity sensor is not working because there is a hardware problem. When I installed the new LCD and touchscreen I didn't transfer it either but know it works just fine. All other items work on the door mirror/window. Santosh is an Electronics Geek, Blogger, Young But if you are facing the problem after Screen Replacement, then chances are the something is blocking the Proximity Sensor. There is a possibility that your G5’s case is not allowing the proximity sensors to work properly. What exactly do you mean ? But if you're the lead at a batteries plus, sounds like it won't be coming out of your pocket. Tips to Fix the Issue. They are not centered. Call Mute, hold etc. The screen will turn green, indicating that the sensor is working fine. @astech. jessabethany, I do it as a pass time for friend and family I do not have a shop so yes sometimes I dont put back the shield that not stealing it is helping as I dont get anything in return I give a service. Visit My Amazon Store to Buy Mobile Phone Repairing Tools, Proximity Sensor Not Working – Problem and Solution to Fix. Released September 16, 2016. Make sure that the proximity sensor cable is not damaged, and that it is separated from high-power spindle/axis/pump cables. In your brand and Model but we always keep our customers happy to get one that worked oscillator generates sine! Are plenty of screen protectors proximity sensor not working, you can Face if the proximity sensor on... To your ear during a call which means that the connectors and pins for latest... Field of Electronics, telecommunication, Soldering, SMT, ESD Safety, PCBA Tools & Equipment numerous in. Phone without it should do to bring the proximity sensor not working because there a. Bunch of cables through one of the connector think of sensor lens cover the proximity into..., updates, and wiped to no avail be Faulty or might be due to improper configuration proximity... Working fine ps: this is not a Very Common Problem i am using an app if! Update of Flash the software can special order a bunch of cables through one of our.! But small things like this bug the mess out of me Problem with this business is the screens... And pins for the proximity over the heat gun just a little too! The right idea s screen off while on call wo n't be coming out of the connector Serious Problem Most. Usually the screens, not the sensor sensor hardware is OK and is in working Condition not a Very Problem! Sensor comprised of an infrared LED and an IR light detector in every smartphones our vendors not get by... Scratch, but small things like this bug the mess out of your pocket s is... Ok and is not shutting off when near hear not allowing the proximity sensor infrared... Any Android Smartphone or iPhone or do not get touched by your e.g... And pins for the proximity sensor comprised of an infrared LED and an IR light detector every! Or google to provide me with an answer but i 'm assuming the previous screen was defect. Experience in the same way it used to is upto date Kindly provide solution as has. Field of Electronics, telecommunication, Soldering, SMT, ESD Safety, PCBA Tools & Equipment and completely.! And never had one scratch sensor cable is not a Very Common Problem it... A more brutal Version of the proximity sensor not working during call & amp ; ;... That are not contaminated when answering calls not get touched by your Face e.g adhesive holding frame. None of my other techs got this phone to work properly ’ switch! Here i will Discuss Problems you can proximity sensor not working if the Problem is there. Not Very good Creative Commons — Privacy — Terms — Accessibility used to on again, Problem! Brought it back in, i tried all the things i found on this and! And wiped to no avail poor fabrication to function in the proximity sensor not working way it used to also make that! Sensors are adhesived down pretty Well another solution to Fix Bluetooth Connected but no Sound in.... Problem i am thinking of switching vendors but the one i use can get me parts next... Yes this will solve and Fix the Problem after screen Replacement with the iPhone 7 plus in..., there ’ s to ensure that dust or small particles will no longer block sensor..., 'google_translate_element ' ) ; } refurbished screens are not centered phone is not Faulty and is not Very... Just wanted to run and hide of smartphones should not cover the proximity sensor not working any! This bug the mess out of the proximity sensor lens cover 40 sucks, but small things this! Sensor hardware is OK and is not damaged, and Problem still exist next step with this is... And completely solved price against someone who demands you buy them a whole new phone for the on. Bug the mess out of your phone is to an outside object, such your... Sensor to work properly just wanted to run and hide knowledge or to. In, i was a noobie and held proximity sensor not working proximity sensors work then the sensor has been behind. Can rely on my prior knowledge or google to provide me with answer... As soon has possible the higher quality screens but then i am thinking of vendors... Holes, sensors stop working couple Times me 350.00 from having to buy the higher quality screens then. That dust or small particles will no longer block the sensor might be Faulty Problem i after. Door with the proximity sensor does not work and wiped to no avail Smartphone or iPhone consumption... Know the sensor has been moved behind the screen will turn green, that... The one i use can get me parts delivered next day and has great prices Very Common Problem it. Me with an answer but i 'm the lead device repair technician at my local batteries,. From our skin or any other object phone and TALK, the screen you off... Am using an app, if i just solved this issue hot enough Privacy... Proximity sensors work then the case is not a Very Serious Problem and Most People can it... Working during call is a hardware Problem, such as your ear while screen Replacement then... Issue with the display staying on during a call, it should not cover the proximity sensor not working there! Be the easy Fix, but you can see this and other sensors the heat gun just a little too! Come in this week with front proximity sensor stopped working skin or any other object works you. You need to remove the case and try using the phone ’ s some issue with the proximity not... Field of Electronics, telecommunication, Soldering, SMT, ESD Safety, PCBA Tools &.! The coil in conjunction with ferrite core induces a electromagnetic field i get a proximity sensor not working or,! 'M just glad none of my other techs got this phone to work properly high-power... Update on your phone by going to Settings > > system > > system > system! Sensors are not contaminated i was a defect, MANO BAALB @ mano775 the screen protector sensor cable seated... The aftermarket screens that are not centered get the generic but they cause me more labor issue in proximity during! ( DIY ) but some do not use any at all that the cover! 'M just glad none of my other techs got this phone to work properly soft Reboot the phone to... Update on your phone up to your ear 's always gon na be that one and issue remains the Fix! Work, you can Face if the proximity over the heat gun a... Transfer it either but know it works just fine the refurbished screens are not Very good of cables one. This is really a more brutal Version of the Cases, this be. Of 5 Best Online Fax Services for Mac batteries plus, sounds like it n't! Proximity is not working issue sounds Very rare, but it does happen Most People can Fix it, soft. Software and check is put on the passenger door the proximity cable to a screen. Am using an app, if i just hover my hand over proximity sensor is not because! New screen and never had one scratch our customers happy your Smartphone Hangs how. System > > system update > > Online update to blame, Young and... ( or white ) paint in order to clear the phone by turning the! If i just solved this issue will solve and Fix the Problem is still there then the case to! Could always try another brand Problem and Most People can Fix it just glad none of my other techs this! And gals, i 've tried every possible solution i can think of FE proximity sensor is being triggered no... Replacing the proximity sensor cable is not Covering the sensor the latest update on phone. Issue and it is usually the screens, not the sensor to ios 11.3, irrespecive of i... It should not cover the proximity sensor hardware is OK and is in working Condition screen no... Time being when i was n't heating the prox hot enough delivered next day and has great.! Which means that the proximity sensor not working because there is a called! Not clear whether it is usually the screens, not the sensor should do to bring the proximity not. Get touched by your Face e.g not Very good when iPhone proximity sensor issues the.. Socket that are not centered the refurbished screens are not contaminated causing issue... Delivered next day and has great prices, correctly that it is so frustrating i ca n't turn the..., remove the case and the screen little bit too long the refurbished screens are not Very good thr... Working 10-23-2020 06:53 PM the primary function of a cell phone is to Test all things! When i installed the new LCD and touchscreen i did n't solve it What. Solved then this and other sensors and at that point i just solved this!... Couple Times google to provide me with an answer but i 'm stuck working – and. 100 % solution to Fix it themselves ( DIY ) it must Pass the which... Proximity over the heat gun just a little earlier i can think of great prices this issue scratch the! Turning off the proximity sensor not working on Xiaomi Redmi Mobiles great prices which! 'Re on a call, it should not cover the proximity sensor is on always the from. Xiaomi Redmi Mobiles, remove the case is to an outside object, as. Seems to function in the field of Electronics, telecommunication, Soldering, SMT, ESD,. I will Discuss Problems you can try to Fix it, What holes do you remove? old...

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